Bensay H

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Verified Reviewer
| map-marker Cookeville, Tennessee

Bensayhena2003@***.com

I haven't received my order yet! Why haven't I get any information about my order? What is your address for me to pick my order up or do I have to get it?
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Pietro D Hgm

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Verified Buyer
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Verified Reviewer

Have not received my refund

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Aliexpress Russia - Have not received my refund
AliExpress claims to have stepped in due to dispute. In my opinion, there is no reason for the seller to dispute my wanting to return my purchase for a full refund. I delivered my purchase back to your warehouse 2 weeks ago, and have yet to receive my refund or any communications from AliExpress
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Loss:
$1347
Cons:
  • Not applicable

Preferred solution: Full refund

User's recommendation: Buyer Beware of false return policy claims

Russell B Ios

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Verified Reviewer
| map-marker Los Angeles, California

Product not delivered as they said it was.

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This is the second order I made with them. They sent me another delivery notice that it was delivered, nothing at the door though? This now is very clear that this company is fraudulent. I had to cancel my debit card lol nightmare! I'm writing this to warn you, FRAUDS STAY AWAY.
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User's recommendation: If you want to be scammed buy from them LOL

SeanIramina

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Verified Buyer
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Verified Reviewer
| map-marker Los Angeles, California

I'm tired of getting ripped off

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Aliexpress Russia - I'm tired of getting ripped off
Aliexpress Russia - I'm tired of getting ripped off - Image 2
Aliexpress Russia - I'm tired of getting ripped off - Image 3
Aliexpress Russia - I'm tired of getting ripped off - Image 4
Aliexpress Russia - I'm tired of getting ripped off - Image 5
Aliexpress Russia - I'm tired of getting ripped off - Image 6

Recently I purchased electronics and designer eyeglass frames, the adds that showed me on my Alibaba. com and AliExpress.

com applications were not true, the prices are way to high and the shipping is outrageous, these tax collectors even charged me for delivery thru USPS- the UNITED STATES POSTAL SERVICE, what a trip.Also I like to add that AliExpress. com is suppose to be a free shipping website.Well any way the items I payed for at both Alibaba and Alibabas sister company AliExpress. com don't comply with there terms and conditions. You should see what I'm going through.

Even wild animals from there jungle could do WAY BETTER then these companies!Alibaba and AliExpress has no morals or beliefs, there goal is to ripoff everyone, I tell them this is the wrong product they tell me that's the right one and that I'm wrong. What ever happened to the" customer is always wright"?Ordering from this company is exhausting, from when they send it, then the shipping company, then your local coriour,and on top of that they have problems finding were to deliver the package at, they have my shipping information, they accepted on payment

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User's recommendation: If you need to buy there I would recommend staying away from Shenzhen drop shipping also read there reviews and if you see null null stay away . You will only get pissed if you buy from there. Request for order request for pricing just read there terms and conditions also there private policy.Protect yourself by reading those things.

1 comment
SeanIramina

That's not my location, my correct location is on Kaneohe, Hawaii 96744

Amro E Jgx

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Verified Buyer
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Verified Reviewer
| map-marker Komsomolsk-On-Amur, Far Eastern Federal District

Wrong item

Aliexpress Russia - Wrong item
Aliexpress Russia - Wrong item - Image 2
Aliexpress Russia - Wrong item - Image 3
Tracking number RV24101****HK I received wrong item and i want return it but coast is very expressive and i cant pay for delivery especially its not my fault . I need to help for solving this isdue
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Loss:
$55

Preferred solution: Full refund

User's recommendation: I really disappointed with this item and this company

Jorge A Vxn

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Verified Reviewer
| map-marker Crediton, England

I have not received my product after a month

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Still waiting for my product after I paid for it a month ago It was advertised fast delivery does Putin own this company?
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Loss:
$16
Pros:
  • I have never used this to purchase

Preferred solution: Deliver product or service ordered

User's recommendation: Just don’t order any more

Chandra Y Ydv

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Verified Reviewer
| map-marker Olney, England

Ì loss refund on a old account

I had to get a new bank card someone stole my identity I can't get my refund because of the old account is close can you refund my money to new bank card. Do I need to summit new banking information my refund is waiting on old account I need to get my refund on a new account do needto submit bank card information
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Loss:
$500
Pros:
  • Dipute
Cons:
  • Loss money

Preferred solution: Full refund

Anonymous
map-marker Biella, Provincia Di Biella

THEY NEVER SENT ME THE PRODUCT I BOUGHT, THE NEVER REPLYED TO MY EMAIL ASKING FOR THE PRODUCT, THEY NEVER APOLOGIZEE

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I HAD PLACED AND ORDER WHICH I NEVER RECEIVED, SO I CONTACTED THE CUSTOMER SERVICE TO GET INFORMATION ABOUT MY ORDER. I NEVER RECEIVED ANY REPLY FROM THEIR SIDE.
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User's recommendation: NOT TO BUY

Ravi S Qze

My order still not received

I order one month left still not received my order what status showing already received already pay money
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Loss:
$14

Preferred solution: Deliver product or service ordered

Madhu C Vjg

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Verified Reviewer

All my orders are not being delivered to the UK although they have tracking number.

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All my orders are not being delivered to the UK although they have tracking number. And no refund issued. I am sick and tired of asking customer services. Complete liars - never keep to what they say.
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Loss:
$10
Pros:
  • Worse
Cons:
  • Ignored me

Preferred solution: Full refund

User's recommendation: Don’t use this website

PissedConsumer Official

Companies that still do business in Russia

Aliexpress Russia - Companies that still do business in Russia
Explore video interviews

Since Russia has invaded Ukraine, PissedConsumer.com can't stay aside. With this review, we present our team's opinion only - nothing more than that.

We as an organization always defend the freedom of speech by providing a platform for consumers to voice their opinions and to talk about any problems they may have with various businesses.

Today, we want to give voice to the tragedy of the people of Ukraine and let the world know the truth.

A lot of major companies suspended their business in russia not to support the war.

However, there are still large international corporations that continue operating and paying taxes in russia.

Taxes that are used to finance the army of the aggressor. With this video, we want to show the consequences of such a decision for civilians in Ukraine and ask these companies to stop doing business in russia.

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Patricia D Mmd

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Verified Reviewer
| map-marker New York, New York

Payment issues and translation issues

Can't order after spending the time picking and choosing.. having to jump from ordering to shopping... can't get a one time payment... payment denied due to security issues... never got to get the order processing
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Preferred solution: Let the company propose a solution

User's recommendation: Good luck.. hope you have better luck than me

Resolved
Siargey K

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Verified Reviewer
| map-marker Minsk, Minsk City

Resolved: Верните деньги!

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Заказ - 5281 11** **03 3280. Деньги списали, статус заказа "не оплачен". Прошло 10 дней. Техподдержка не отвечает. Продавец не отвечает. Верните деньги.
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User's recommendation: Алиэкспресс сильно испортились. Техподдержка не отвечает 10 дней. Продавец не отвечает 10 дней. Только обращение к PissedConsumer помогло решить проблему. За одну ночь. PissedConsumer лучшие!

Auctions and Marketplaces Expert Talks

How to Save Money and Shop Wisely

Jun 11, 2021

How to shop online wisely and save money? Trae Bodge, a smart shopping expert, shares tips on how to find the best rebates and deals, avoid shopping scams, and make informed purchases that are worth your money.

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Trae Bodge
Trae Bodge

Trae Bodge is a shopping expert with 10 years of experience. True runs a platfrom called Truetrae.com where she shares money-saving tips with consumers.

Karina G Xsc

Решение спора

Aliexpress Russia - Решение спора
Купила товар. 18.06.2020,товар не доставлен.Открыла спор,вмешался Aliexpress,но с 1.09.2020 решений нет.Пишу как в небо,ни ответа,ни привета.Деньги не возращает ни кто.Али молчит с решением.
View full review
Loss:
$22

Preferred solution: Full refund

Alexander S Bqm

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

не выполняют гарантий

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Aliexpress Russia - не выполняют гарантий
Сделал заказ 500664****999163, пришло все быстро, но товар неисправен. Заказал гравер и оснастку, гравер пришел с дефектом, ротор цепляет при прокрутке, из-за этого при включении он не развивает обороты, а если подольше подержать то начинает дымить. Поскольку оснастка мне понравилась, я открыл спор и попросил продавца вернуть деньги только за гравер. Aliexpress указал срок разрешения спора 5 дней, если продавец не ответит то, решается автоматом в мою пользу, но вот уже прошло 6 и до сих пор нет решения, мои деньги удерживаются Aliexpress, они совершенно перестали выполнять обязательства и гарантии которые сами устанавливаю!
View full review
Loss:
$18
Pros:
  • цена
Cons:
  • не выполняют гарантий

Preferred solution: Price reduction

User's recommendation: не ведитесь за дешевизной, может прийти товар не пригодный к эксплуатации, и никто не несет за это ответственности. а негативные отзывы о товаре попросту не размещаются, поэтому все отзывы хорошие

Olga S Guc

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Verified Reviewer

Не закрывают спор и не возвращают деньги

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Aliexpress Russia - Не закрывают спор и не возвращают деньги
Aliexpress Russia - Не закрывают спор и не возвращают деньги - Image 2
Я вернула за свой счёт 3 украшения из магазина TBJ на склад в Москве в России, они уже прибыли на склад, но склад в Москве не подтверждает получение и спор не закрывают. Верните мои деньги.
View full review
Loss:
$200

Preferred solution: Full refund

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